Taxocity (“we,” “us,” “our”) respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit www.taxocity.com or use our services. By accessing or using our site and services, you agree to the terms described in this policy.
1. Information We Collect
- Personal Information: Such as your name, email address, contact number, business name, billing address, and other identifiers you provide when registering, making inquiries, or engaging our services.
- Payment Details: Information related to your payment transactions. Note: We do not store full payment card details; all payments are securely processed through trusted third-party gateways.
- Document Uploads: Any business documents, ID proofs, or compliance files required for services.
- Technical Data: Such as IP address, browser type/version, time zone, device type, and usage data collected through cookies and analytics tools.
- Communication Data: Records of customer support interactions, queries, and feedback.
2. How We Use Your Information
We use your data to:
- Process and fulfill your service requests and transactions.
- Communicate updates, confirmations, and support responses.
- Improve our products, services, and site functionality.
- Comply with legal and regulatory obligations.
- Send occasional updates, marketing, or promotional content (you may opt out at any time).
3. Information Sharing and Disclosure
- Service Providers: We share information as necessary with trusted partners who perform services on our behalf (e.g., payment processors, legal consultants, government authorities).
- Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect our rights and the safety of users.
- No Sale of Data: We do not sell, rent, or trade your personal information to unrelated third parties.
4. Data Storage & Security
- Your personal data is stored securely on servers with strict access controls.
- We implement industry-standard security measures to protect your information from loss, misuse, unauthorized access, disclosure, or alteration.
- While we strive to protect your information, no internet transmission is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and customize content.
You can set your browser to refuse all or some cookies. However, this may affect website functionality.
6. Your Rights & Choices
- Access and Correction: You may request to view or correct your personal information stored with us.
- Withdrawal of Consent: You may withdraw consent for marketing communications at any time using the unsubscribe link or by contacting us.
- Account Deletion: To delete your account or related data, please email info@taxocity.com.
7. Retention Policy
We retain your personal information as long as necessary for service provision, legal compliance, dispute resolution, or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. This policy does not apply to those external sites, and we assume no responsibility for their privacy practices.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with the revised date. Continued use of our website and services constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or to exercise your rights, contact our Data Protection Officer at:
Email: info@taxocity.com